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FAQ

Stem Cell Moisturizing Cream

Active Spicule Cream

ETC

[Velvet Glow Serum] I want effective hydration, but I don't like sticky serums. Is it effective for skin with internal dryness?
La Noubelle Velvet Glow Serum is not just a serum that temporarily relieves dryness with oiliness, but it absorbs quickly into the skin without stickiness, providing excellent hydration even for dry skin. Additionally, its moisturizing effect lasts up to 8 hours, enhancing the skin's protective barrier.
[Velvet Glow Serum] How should I use it?
-Daily Use After cleansing in the morning and evening, apply an appropriate amount after the toner step and gently tap to absorb.

Privacy Policy

[Company Name or Website Name] (hereinafter referred to as "CS Global Cosmetic") establishes and discloses the following privacy policy to protect users' personal information and their rights in accordance with the Personal Information Protection Act and related laws.

1. Purpose of Collecting and Using Personal Information

The company collects and uses personal information for the following purposes. The collected personal information will not be used for purposes other than those stated below, and if the purpose of use changes, prior consent will be obtained.

Member Management: Identity verification for membership services, member identification, prevention of fraudulent use
Service Provision: Providing services, offering content, providing customized services
Marketing and Advertising: Providing event and promotional information, offering participation opportunities
Customer Support: Handling complaints, responding to inquiries

2. Collected Personal Information

The company collects the following personal information for service use.

Required Information: Name, email, contact information, password
Optional Information: Date of birth, gender, address
Automatically Collected Information: IP address, cookies, access records, device information

3. Retention and Processing Period of Personal Information

The company processes and retains personal information within the period specified by law or agreed upon by the user.

Member Information: Deleted immediately upon withdrawal
Service Usage Records: Retained for 1 year, then deleted
Retention Periods According to Relevant Laws:
- Records related to contract or withdrawal: 5 years
- Records of payment and product supply: 5 years
- Records of customer complaints or dispute resolution: 3 years

4. Provision of Personal Information to Third Parties

The company does not provide users' personal information to external parties as a general rule. However, exceptions apply in the following cases:

When the user has given prior consent
When required by law
When essential for service provision (e.g., delivery services)

5. Procedures and Methods for Destroying Personal Information

The company will promptly destroy personal information when the retention period expires or the processing purpose is achieved.

Destruction Procedure: Information is destroyed following internal policies after the retention period expires or the purpose is achieved.
Destruction Methods: Electronic files are permanently deleted, and paper documents are shredded or incinerated.

6. Security Measures for Personal Information

The company takes the following measures to ensure the security of personal information.

Administrative Measures: Minimization and training of personnel handling personal information
Technical Measures: Access restriction, encryption, security programs
Physical Measures: Restricted access to personal information storage areas

7. User Rights and Exercise Methods

Users can request access, correction, deletion, or suspension of their personal information at any time. Requests will be processed without delay.

Request Method: [Contact or Email Address]
Processing Time: Within 7 days

8. Personal Information Protection Officer

Responsible Person: [John Doe]
Contact: [Phone Number], [Email Address]
Address: [Company Address]

9. Miscellaneous

Effective Date: [February 1, 2025]